Cycle & Carriage offers a range of comprehensive service packages at the Mercedes-Benz Authorised Service Centers to give your car the best that it deserves
The Straits Times
3 November 2010
By Cheryl Tay
To ensure that your car receives the correct treatment it deserves for the entirety of its duration on the road, it is essential to always seek a reliable service provider. At Mercedes-Benz Authorised Service Centers operated by Cycle & Carriage, aftersales service is just as important as the point of purchase.
Ms Agnes Poh, Manager of Mercedes-Benz Service Center at Eunos, says: “Buying a vehicle with Mercedes-Benz is the beginning of a long-standing relationship with the brand, one that we build to last beyond the warranty. Regularly servicing with us throughout the lifespan of your car will give you a peace of mind that your car is maintained in tip top condition by Mercedes-Benz specialists, even after warranty ends.”
Customers are assured of the best trained personnel and the latest information that are generated from the factory about their vehicles when they return to the Mercedes-Benz Authorised Service Centers.
“The facilities at Mercedes-Benz Authorised Service Centers are operated and upgraded according to the manufacturer’s high factory standards. Our staffs are certified by Mercedes-Benz and they will also give timely advice and share tips about maintaining the car. This will help to keep the cars in top condition and avoid unnecessary repair costs that may occur,” Ms Poh adds.
Besides bringing your vehicle for regular servicing, there’s a lot more you can do to keep it in good condition and on the road for a longer time.
Just ask Mr Mok Lai Yen, who recently purchased an air-conditioning maintenance package at the Mercedes-Benz Authorised Service Center for his one-year-old Mercedes-Benz. The Essential Air-conditioning Package ensures a clean air-conditioning system in the car, maintaining fresh air in the cabin and preventing the spread of air-borne diseases.
“My car’s still new and under warranty for servicing, but there are other packages to maintain the car, like the regular air-conditioning service package that I got. I found that the air quality within the car and the functioning system have greatly improved after the servicing. I feel more refreshed when I drive,” says Mr Mok.
Widely catering to the various maintenance needs of your vehicles, a comprehensive range of service packages is available at the Mercedes-Benz Authorised Service Centers to give your car its well-deserved attention.
For post-warranty continued care, Cycle & Carriage has introduced the Star Care+ Plan. The plan consists of three standard scheduled service visits within the next 18 months and additional bonus like a 15 per cent discount on parts for all additional repairs. The Plan offers a substantial saving on the package, as compared to ala carte service visits.
Customers, with cars that fall under the older age category, are advised to return to the Authorised Service Centers even after warranty as only Cycle & Carriage has the latest updated Star Diagnosis System to provide the most accurate diagnosis for their Mercedes- Benz. They will be assured that Mercedes-Benz genuine parts are used during the service and/or repairs.
There are also several Comprehensive Body Care Packages like Star Wax, Star Glaze and Star Polish to cater for different body care needs. For those who prefer to have a comprehensive grooming program to last them through a longer period, the Total Grooming Programme provides a holistic package that will care for your car inside and out. Members of the Total Grooming programme also receive an additional 20 per cent discount on Body and Paint Services.
Each Mercedes-Benz comes with a scratch-resistant clearcoat of Nano Paint. Complementing this unique Nano Paint and enhancing its durability is Nano Sealant, the most advanced paint protection technology from Mercedes-Benz. This new technology enhances the paint’s colour brilliance and at the same time provides optimum protection for the car’s paintwork, making it even more scratch resistant. Only specialised Cycle and Carriage staff are trained and equipped to handle Mercedes-Benz’s Nano paintwork. Also, grooming your vehicle at Mercedes-Benz Authorised Service Center maintains the paint warranty of the car.
Cycle & Carriage places utmost emphasis on the safety and well-being of its customers, because it believes in giving customers what they deserve – the best.